Website Terms
Using this website and requesting service.
Using the Homeowner Information
The descriptions and guides explain general chimney and fireplace concerns. They cannot determine the condition of an individual property. Assessment findings, the installed products and their instructions affect the work that is appropriate.
Sending an Inquiry
A submitted form asks our team to contact you. It does not reserve an arrival time or approve a paid service. Appointment details and availability are confirmed directly.
Choosing Paid Services
We discuss proposed work and its price before authorization. If further findings change the job, additional work is discussed before it proceeds.
Responding to Hazards
For fire, suspected gas or a carbon monoxide alarm, get outside and contact emergency responders. A website inquiry or repair appointment is not a substitute for emergency response.